How should you verify guest height restrictions are met before boarding?

How should you verify guest height restrictions are met before boarding?

• A. Rely on parent or guardian consent only.
• B. Measure the guest with the device as specified or verify through height signage and staff clearance; refuse boarding if the guest does not meet minimum requirements.
• C. Guess based on appearance.
• D. Allow boarding if staff is busy.

Answer: (B)

Verifying height restrictions before boarding must be objective and consistent to protect riders. Use the ride’s official height measurement device or rely on clearly posted height signage, and have trained staff confirm the guest’s clearance. If the measurement shows the guest is below the minimum, refuse boarding with a brief, respectful explanation of the safety reason and offer alternatives if available. This approach prevents subjective judgments, ensures fairness, and aligns with safety rules.

Relying on parental consent, guessing by appearance, or letting guests board when staff are busy are not safe practices because they can lead to injuries and inconsistent enforcement.