Is it permissible for operators to lift adult riders into the ride unit?

Is it permissible for operators to lift adult riders into the ride unit?

• A. True. Great guest service means the operator/attendant should do whatever it takes to assist the guest.
• B. False. Operators/Attendants are not trained to safely lift guests, especially guests with disabilities. We do not want to accidentally hurt the guest.
• C. True. Operators/Attendants know the ride unit best and should be the person to put the guest into the ride unit.
• D. False. Operators/Attendants are not trained to safely lift guests, especially guests with disabilities. An operator/attendant is allowed to lift a guest, however, if the operator/attendant has been trained somewhere else to lift people.

Answer: (B)

Lifting adult riders into a ride unit isn’t permitted because safe guest transfer relies on proper training and equipment. Operators and attendants aren’t trained to lift guests, especially those with disabilities, and attempting to lift can lead to serious injuries for both the guest and the worker. The correct approach is to use approved transfer methods and devices, or to enlist help from trained personnel and guest services, so the rider can enter the ride safely without a manual lift. Other options presume lifting is acceptable or that training from elsewhere makes it allowable, but those ideas don’t align with standard safety procedures: lifting without appropriate, in-house training and equipment isn’t considered a safe or authorized method.

Lifting adult riders into a ride unit isn’t permitted because safe guest transfer relies on proper training and equipment. Operators and attendants aren’t trained to lift guests, especially those with disabilities, and attempting to lift can lead to serious injuries for both the guest and the worker. The correct approach is to use approved transfer methods and devices, or to enlist help from trained personnel and guest services, so the rider can enter the ride safely without a manual lift.

Other options presume lifting is acceptable or that training from elsewhere makes it allowable, but those ideas don’t align with standard safety procedures: lifting without appropriate, in-house training and equipment isn’t considered a safe or authorized method.