When measuring a guest, which of the following is NOT true?

When measuring a guest, which of the following is NOT true?

• A. If a rider has a note from a doctor stating that the child is tall enough to ride, operators/attendants do not need to measure the child.
• B. Riders should remove hats so that you may accurately measure the rider.
• C. Children with bulky hair may look taller than they are. Measure to the top of the head, not to the top of the hair.
• D. Watch for rider's whose ankles or heels do not fit normally into shoes. Sometimes riders stuff their shoes to look taller than they are.

Answer: (A)

Height checks serve as a safety gate for rides, ensuring guests meet the minimum requirements to ride and that the restraints can work properly. A doctor's note should not replace the actual measurement. Even with a note, staff must verify height with the standard measuring process because height can change and the note may not reflect the rider’s current stature or how they will fit in the ride’s restraints. Riding devices require removing hats to get an accurate measurement, since headwear can add height and distort what the rider’s true stature would be on the ride. Hair also affects perceived height, so you measure to the top of the head, not to the top of the hair, especially for bulky hairstyles. Be attentive to footwear as well. Some guests may try to alter their apparent height with their shoes, so you measure with the footwear they will wear on the ride and check for anything unusual about the fit of ankles or heels. The goal is to capture the rider’s actual height with the shoes they’ll use and not be tricked by deceptive footwear.

Height checks serve as a safety gate for rides, ensuring guests meet the minimum requirements to ride and that the restraints can work properly. A doctor's note should not replace the actual measurement. Even with a note, staff must verify height with the standard measuring process because height can change and the note may not reflect the rider’s current stature or how they will fit in the ride’s restraints.

Riding devices require removing hats to get an accurate measurement, since headwear can add height and distort what the rider’s true stature would be on the ride. Hair also affects perceived height, so you measure to the top of the head, not to the top of the hair, especially for bulky hairstyles.

Be attentive to footwear as well. Some guests may try to alter their apparent height with their shoes, so you measure with the footwear they will wear on the ride and check for anything unusual about the fit of ankles or heels. The goal is to capture the rider’s actual height with the shoes they’ll use and not be tricked by deceptive footwear.